Privacy Policy
Effective Date: 27 January 2025

At Pest Man KZN, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with us, or use our services. By accessing our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services effectively. The types of information we may collect include:

1.1 Personal Information

• Name
• Contact details (phone number, email address, physical address)
• Payment information (if you purchase services)

1.2 Non-Personal Information

• IP address
• Browser type and version
• Operating system
• Device information
• Website usage data (e.g., pages visited, time spent, and click behavior)

2. How We Use Your Information

We use the information we collect to:

• Provide and manage pest control services.
• Respond to inquiries, quotes, or service requests.
• Process payments and issue invoices.
• Improve website functionality and user experience.
• Communicate updates, offers, and promotional materials (if consented).
• Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Trusted third parties that assist with service delivery, such as payment processors or website hosting.
• Legal Authorities: If required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, sale, or acquisition of Pest Man KZN.

4. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Secure servers and encrypted data transmission.
• Regular website security audits.
• Limiting access to your personal information to authorized personnel only.

However, no system is entirely secure. We encourage you to take precautions when sharing personal information online.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device.

• Necessary Cookies: Essential for website functionality.
• Analytics Cookies: Track website usage and performance (e.g., via Google Analytics).

You can adjust your browser settings to decline cookies; however, some website features may not function correctly.

6. Third-Party Links

Our website may contain links to third-party websites. Pest Man KZN is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

7. Your Rights

You have the right to:

• Access your personal data held by us.
• Request correction of inaccurate information.
• Request deletion of your personal data (subject to legal and contractual obligations).
• Opt-out of marketing communications by contacting us directly.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the effective date.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Pest Man KZN
Email: admin@pestman.co.za
Phone: 031 220 2101
Website: www.pestman.co.za

By using our website, you acknowledge that you have read and agree to this Privacy Policy.